OMEJE MARTHA CHISOM

Are you struggling with customer complaints, proper community management,low retention rates, poor onboarding experiences, or communication gaps that affect customer satisfaction and business growth? Or perhaps you’re looking for an English tutor who can help students,Business Owners, professionals, or non-native speakers communicate with confidence and clarity. This is where I come in. I am a Customer Support, Customer Success, Retention, and Onboarding Specialist with a strong background in English Education. I hold a Bachelor’s degree in English from the University of Nigeria, Nsukka, graduating with Second Class Upper Honors. I am proficient with CRM tools, Hubspot, Zendesk, Freshdesk, Gorgias, Intercom, Salesforce, and Zoho CRM. Over the years, I have developed a passion for helping people feel heard, understood, and supported. I provide proactive customer experience for SaaS and FinTech companies, delivering clear communication, efficient problem-solving, and excellent experience using CRM tools. Whether I am assisting customers, onboarding new users, resolving concerns, improving retention, or teaching English, my focus remains the same: creating positive experiences through effective communication. Here is how I can help you;

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