Loveling Augustine Samuel

Customer Support Specialist | Onboarding & Lifecycle Support | Escalations | Zendesk | CSAT | SLA | Customer Retention · $5.00/hr · Nigeria
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About
Customer Support Specialist with 4+ years of experience across onboarding, customer lifecycle management, escalations and account support. Skilled at handling high-volume customer interactions, improving CSAT, maintaining SLA performance and driving seamless onboarding experiences. Experienced using Zendesk, Intercom and CRM systems to resolve complex issues, support customer retention, improve customer experience and collaborate across remote and hybrid teams.
Skills & Expertise
Customer Onboarding Email, Phone & Chat Support Customer Success Data Entry Visual Tagging & Processing
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Details
Hourly rate$5.00/hr
LocationNigeria
Member sinceJune 2026