Peace Nnaji

Is administrative overload pulling you away from patient care? Missed follow-ups, billing delays, and disorganized records shouldn't be the reason your practice struggles. I'm Peace, a Certified Medical Virtual Assistant and Certified Nursing Assistant (CNA) with 5+ years of hands-on healthcare experience. I provide HIPAA-compliant administrative support to medical practices, telehealth providers, and clinics so your team can focus entirely on delivering quality care. I'm not a general VA who handles random tasks. I understand medical terminology, clinical workflows, and healthcare documentation. I bring that knowledge into every task I handle for your practice. HERE'S WHAT I HANDLE FOR YOU ☑️ Patient Scheduling & Appointment Management Bookings, rescheduling, cancellations, reminders, and telehealth link coordination to reduce no-shows and keep your calendar running smoothly. ☑️ EHR/EMR Documentation & Clinical Admin Support Accurate chart updates, visit notes, care plan management, and audit-ready records in platforms including Epic, Kareo/Tebra, SimplePractice, and AdvancedMD. ☑️ Insurance Verification & Prior Authorizations Eligibility checks, benefits verification, prior auth processing, CPT and ICD-10 entry, and claims follow-up for clean-claim submissions. ☑️ Medical Billing & Revenue Cycle Support Billing workflow management, claims tracking, error reduction, and delayed payment recovery. ☑️ Patient Intake, Onboarding & Follow-Up Smooth intake management, demographic updates, referral coordination, and follow-up communication for seamless care transitions. ☑️ HIPAA-Compliant Communication & PHI Handling Strict confidentiality protocols across all patient interactions, documentation, and data management. ☑️ Telehealth & Virtual Front Desk Operations Patient portal support, inbox management, phone handling, and virtual front-desk coverage for telehealth and remote practices. WHY HEALTHCARE TEAMS WORK WITH ME ✅CNA background means I understand clinical operations, not just admin tasks. ✅ HIPAA-certified with strict compliance built into every task. ✅ Experienced with Epic, Kareo, SimplePractice, AdvancedMD and similar platforms. ✅ Detail-oriented, proactive, and I catch issues before they escalate. ✅ Responsive, professional, and easy to integrate into your existing workflow. ✅ Available for full-time, part-time, or project-based engagements. RESULTS MY CLIENTS HAVE SEEN ✅ 30% reduction in administrative hours through workflow restructuring ✅ Significant recovery of delayed insurance claims ✅ 100% appointment follow-through with zero missed patient communications Certified in Electronic Health Records & Patient Safety (Digital Health College), Medical Virtual Assistance (MedVA Launchpad), HIPPA Compliance (American Medical Association), and verified IELTS English proficiency, so communication and accuracy are never a concern. If you need a Medical VA who understands both the clinical and administrative side of healthcare, let's talk. Send me a message or click "Invite to Job." I respond promptly.

No client reviews yet.

Sign in to hire Post a job

Click to copy · share with clients