Chioma Ugwu

Helping Airbnb Hosts & Property Managers run Short-Term Rentals that operate smoothly and deliver consistent guest satisfaction. Managing a short-term rental shouldn't require your constant attention. If you're dealing with frequent guest messages, booking updates, calendar management, cleaner coordination, or daily operational tasks, I can take over the day-to-day workload and keep your listing running efficiently. I am an experienced Airbnb VA and STR Co-Host who helps hosts and property managers manage end-to-end short-term rental operations. My focus is on improving guest communication, maintaining operational efficiency, and ensuring listings perform consistently across platforms. I have supported and managed 5 short-term rental properties across Nigeria, Pakistan, and Sri Lanka. Across these listings, I have handled 15+ confirmed bookings through both online platforms and offline channels, managed numerous guest inquiries, and maintained a consistent response time of under 5 minutes to ensure fast, professional communication and improved booking conversions. One of the luxury apartments I supported in Bahria Town, Lahore achieved a 5-star rating across all review categories and secured confirmed bookings during the listing optimization process. I also serve as a Founding Host Success Ambassador at Pruvra, where I support hosts in protecting revenue and resolving listing disputes effectively. Why Clients Work With Me: ✔️ Experience supporting 5 STR properties across multiple international markets ✔️ 15+ confirmed bookings handled through guest and platform communication ✔️ Consistent response time under 5 minutes for fast guest engagement ✔️ Proven ability to support listings that achieve 5-star guest satisfaction ✔️ Strong operational support across guest communication, bookings, and property coordination ✔️ Familiar with leading STR tools used by professional hosts and property managers Services I Provide: • Guest Communication:- Fast, professional responses to guest inquiries before, during, and after stays to improve conversion rates, guest satisfaction, and review quality. • Booking & Calendar Management:- Managing reservations across Airbnb, Booking.com, and VRBO, updating availability, handling modifications, and preventing booking conflicts. • Airbnb Listing Optimization:- Improving listing performance through optimized titles, descriptions, amenities, and structure to increase visibility and attract higher-quality bookings. • STR Co-Hosting & Operations Support:- Handling daily, operations including cleaner coordination, check-ins and check-outs, guest issue resolution, and maintenance follow-ups. • Property Management Support:- Reliable operational support that ensures smooth running of short-term rental properties while reducing host workload. • Revenue & Pricing Support:- Assisting with dynamic pricing strategies using tools like PriceLabs and Wheelhouse to help improve occupancy and revenue performance. 🛠️ Tools & Platforms: Airbnb | Bookingdotcom | VRBO | Hospitable | Guesty | Hostaway | PriceLabs | Wheelhouse | Google Workspace | Slack | Trello | Asana If you're looking for a reliable Airbnb VA and STR Co-Host who can manage your operations, improve guest communication, and ensure your short-term rental performs consistently, I’d love to support your business. I’m available for ongoing co-hosting support and long-term partnerships. Send an invite or message, and let’s discuss your property needs.

No client reviews yet.

Sign in to hire Post a job

Click to copy · share with clients