Ivy Nguyo

As a Executive Virtual Assistant and Support Specialist, I help the business owner streamline operations. With over five years of remote support experience managing 5+ concurrent client portfolios independently, I take the administrative layer completely off the plate of the person running the business and run it properly so their day starts with clarity instead of chaos. Working independently across client engagements from 2020 to 2025, I managed inbox operations, calendar coordination, social media content, e-commerce workflows, transcription, and AI data projects simultaneously using Asana, Trello, Google Workspace, Slack, Zapier, and Canva, sustaining a 98% on-time delivery rate across every client and every project type over the full five-year period. With Calendly for scheduling precision, ChatGPT and Gemini for AI-assisted research and drafting, a background in SLA-managed corporate systems support, and government project coordination experience that required delivering a full technology deployment two weeks ahead of schedule, the businesses I support get an operator who does not need to be managed, does not need to be reminded, and does not let things fall through the gaps.

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